The most common question we get after someone has chosen a WaterBoost is not about the product. It’s “who’s going to fit it?” Here’s the answer for anyone in East Anglia — and what to do if you’re further away.
Add installation to your order
£0 now. Photo survey after checkout, fixed price within one working day.
Add installation → What’s includedWho fits it
Our own engineers — the same people who build the systems in Ipswich. We cover Norfolk, Suffolk, Essex and Cambridgeshire, and travel anywhere in those four counties is included in the price. You get someone who has installed dozens of these, knows the H2D app inside out, and can tell you in the first minute whether the space works.
Outside those counties, any competent plumber can fit a WaterBoost. Every product page has the data sheet and manual with everything they need, and if they want to talk it through, they can message us on WhatsApp.
How it works
| 1 — Add it to your order | Tick installation on the product page, or add it from the button above. It goes through at £0 — nothing to pay for the install yet. |
| 2 — Photo survey | Your order confirmation links to a five-minute form: three photos, a few measurements, your postcode. |
| 3 — Fixed price | Within one working day we confirm the price and offer dates. Pay by secure link once you’re happy — not before. |
| 4 — We fit it | Engineer arrives in a two-hour window, connects, commissions, sets up the app and walks you through it. |
| 5 — Guaranteed | 12 months on our workmanship, on top of the 5 or 10-year tank and 3-year pump warranties. |
Why the photos first
Because the price depends on the job, not the product. A Nook going into a kitchen unit next to the stopcock is an hour or two. A 400-litre slimline going into a loft is a different afternoon. Three photos tell us which one we’re looking at — so the price we give you is the price you pay, and nobody turns up to find the main is on the other side of the house.
It also protects you. If the space won’t take the system you’ve chosen, we say so before anything is booked and help you pick one that will. No call-out charge, no wasted day.
What to have ready
Questions people ask
I already own a WaterBoost — can you fit it?
Yes. Use the button at the top, check out at £0 and the survey link follows. Put your original order number on the form if you have it.
How long does the install take?
A Compact, Nook or small ATX is usually done in a morning. A slimline tank system or a larger ATX is a half day. Grand and twin-tank systems are a full day and we tell you that on the survey.
Will my water be off?
For an hour or so while we tee into the main. ATX systems have a bypass, so once it’s in you’re never off again even if the pump is ever swapped.
What if I cancel?
Free up to 48 hours before the booked date. Inside 48 hours we charge the travel, because the van day is already lost.
I’m not in the four counties.
We still supply, size and advise. Any competent plumber can fit a WaterBoost from the data sheet and manual on the product page, and they’re welcome to message us on WhatsApp while they’re on site.